STIHL China – Quality “Made by STIHL”

“Made by STIHL” is a brand promise – no matter the location of production. So STIHL and China have been a very successful combination for many years. Since 2006, our plant in Qingdao has been proving that tried-and-tested STIHL quality can also come from China. The secret? Production processes, quality standards, occupational health and safety standards, and environmental standards at STIHL are equally high all over the world.

New plant, high standards

A ground-breaking ceremony in 2005 marked the birth of the first STIHL production site in China. The move was the logical next step in our international manufacturing strategy. The factory in Qingdao, located 600 kilometres north of Shanghai, has assembled brushcutters, hedge trimmers and chain saws for the entry-level segment since 2006. “The new plant makes products under German management and using proven manufacturing technology. Of course, we have tested our local Chinese suppliers thoroughly and have chosen ones that meet our high quality standards,” stresses Dr Bertram Kandziora, Chairman of the Executive Board of STIHL.

Final inspection of STIHL chain saws at the Qingdao plant

Final inspection of STIHL chain saws at the Qingdao plant

In 2013 STIHL has invested €17 million in the expansion of its Chinese manufacturing facility in Qingdao. The factory’s floor area has been increased from 22,500 to 39,000 square meters and production capacity almost doubled. Some 200 new jobs will be created by the new extension. “Our factory here in China is an important member of STIHL’s international manufacturing network. With this extension we want to broaden our product line and considerably strengthen our presence in Asia,” said STIHL executive board chairman Dr. Bertram Kandziora at the inauguration ceremony in Qingdao.

From left to right: Dr. Rüdiger Stihl, General Manager of STIHL Qingdao Winfried Michels and STIHL Executive Board Chairman Dr. Bertram Kandziora at the official opening ceremony for the extension to the plant in Qingdao.

From left to right: Dr. Rüdiger Stihl, General Manager of STIHL Qingdao Winfried Michels and STIHL Executive Board Chairman Dr. Bertram Kandziora at the official opening ceremony for the extension to the plant in Qingdao.

Qingdao offers geographical advantages

STIHL looked at many locations in China when making its decision and evaluated many different criteria. In the end, Qingdao offered the most advantages: an excellent connection to ports, airports and motorways, as well as opportunities for gradually expanding the site and a secure energy supply.

Appealing for employees

Qingdao is also a very appealing location for employees from China. Above-average pay and bonuses, good communication and team activities contribute to this appeal, as do the wide range of opportunities for further education to facilitate internal promotion. STIHL Qingdao also works with universities, such as the Qingdao University of Science and Technology, to ensure that it always has educated, highly skilled employees.

Eco-friendly production

The team at the STIHL plant in Qingdao is committed to green technologies and eco-friendly, sustainable production. This includes an energy-saving lighting system, an innovative heat recovery system and a geothermal method of heating and cooling the building that has replaced the existing air-conditioning system. You can find out more about STIHL “Made in China” and watch a video on the English page about the Qingdao site. A photographic tour of the STIHL plant in Qingdao offers a look at the site.

The STIHL production and sales company in Qingdao

The STIHL production and sales company in Qingdao

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96 thoughts on “STIHL China – Quality “Made by STIHL”

  1. Is this the reason Stihl products are now gaining a bad reputation? I have bought only Stihl products in the past but recently I have heard nothing but bad things about Stihl. An example of this would be the MS261 saw with needle bearings that last only a few hours.

    If that wasn’t enough, only yesterday a Stihl dealer told me to buy an Echo!

    Come on Stihl! Make stuff like you used to.

    Marc.

    1. Dear Marc,
      thank you for your comment. “Quality made by STIHL” is a brand promise that applies to all our products, regardless of the manufacturing location. Whether in Germany, the U.S., China, Brazil, Switzerland or Austria – we have the same high quality standards in every country. We have no information regarding quality issues with the products assembled in China. If you have a concern regarding your product, please contact us via E-Mail: socialmedia@stihl.de.
      Your STIHL team.

      1. hi I a;m past owner of a 036 made in us a I worked along side a 62 husky found it slow not a performance saw I still liked it it was my third stihl first never started said I was going to work with it till I liked or hated it well I asked 3 top dealers an factory rep about problem answer replace half case I said no after some thought the repair part cost a dime an 30 minuets of my time I will buy your saws in this condition but don’t you feel a dumb farmer can out smart the entire stihl factory now it works very good still so slow cutting / so after I decided that your method for filing is wrong when the angle is corrected it will cut as good as a husky but if the husky had a properly filed chain I let you ? the outcome love to hear from you a saw man of over 50 years handy with a file thank you for being there

    2. Stihl chainsaws were top quality before foreigners started making them,especially China. Canada and the US are being bombarded with Chinese poor quality products . I repair small motors as a hobby and had 5 stihls with Chinese carboretor problems and other gas problems in one week.

      1. walbro is the carb of QUALITY MANY TIMES SAWS LEAVE CHINA WITH A CARB WHICH WAS MENT FOR PERHAPS A SMALLER SAW IT IS USELESS GOT ONE AFTER A WHILE THEY CONFESSED ASI TOLD THEM ON START UP NOT ENOUGHT GAS AN 82CC REQUIRES HI OUTPUT SPARK 71/2 MONTHS STILL THE SAME JAKE

  2. Hello, when your pro models like 201 , 261 “are assembled in china or some of the lower wage country? I think price/quality ratio will be better then and even more peoples start using stihl saws because of the lower price and they get same high quality powerfull saws.

    I would buy also.

    1. Hello logger from north,
      thank you for your comment. Each STIHL location plays a distinct role in our global manufacturing network. Professional products are manufactured in Germany and the research and development center of the STIHL Group is also located there. The proximity to the manufacturing is of great importance for successful development work at STIHL.
      Best regards, your STIHL team

  3. 你好,我想请问贵公司有没有MS460以及3621 000 1640这两种型号的油锯?烦请尽快回信为谢

    1. Hello,
      thank you for your comment. If you have a specific question about STIHL or any of our devices, we would appreciate if you would send us your request again in English.
      Kind regards,
      your STIHL Team

      1. Hello, I would like to ask your company have MS460 and 36,210,001,640 these two types of chain saw? Please kindly reply as soon as possible Xie
        google translate! good job he wasn’t saying anything about Chinese manufacturing

    2. 您好,要找到Sthil MS460 ,你只需要做互联网搜索找到一个,但请谨慎购买正版斯蒂尔,有很多廉价的拷贝出售那些质量差,不能安全使用,如果你买便宜的副本,它会打破,并可能导致你受伤,也许死亡。

  4. I have been a fan of stihl for 18yrs but recently purchased a ms192t from a local stihl dealer and when I started having carb problems I removed the carb to find out the zama carb is made in china. I went to a few dealers and they all say there a lot of stihl products that have china parts on them now a days. this is the very reason I stayed away from Husqvarna for all these years but now Husqvarna has solo started making its pro line in house. I really don’t want to switch brands but makes me sick to know that the brand I stood by is now out sourcing in china to build on the cheap just like all the other cheap chainsaw brands.

    1. Hello JHTreeService,
      thank you for your comment. We are glad to hear you are a fan of our products. “Quality made by STIHL” is a brand promise that applies to all our products, regardless of the manufacturing location. Whether in Germany, the U.S., China, Brazil, Switzerland or Austria – we have the same high quality standards in every country.
      Best regards,
      your STIHL team

  5. What sets your Zama carbs apart from the Zama carbs fitted to Ryobi?
    I was about to buy a stihl machine until I discovered the very reason i junked my Ryobi will apply to any Stihl product I buy.
    I will buy a pre 2008 Stihl brush cutter off Ebay instead.

    1. Hello Alex Phillips,
      Thank you for your message. When STIHL acquired the carburetor manufacturer Zama in 2008, we had already been using Zama carburetors in our products for years.
      Zama is considered a technology leader and an important development partner of the small engine industry in the field of optimal mixture preparation. The quality of Zama carburetors has been improved further in recent years.
      Should you nevertheless experience issues with your STIHL product, please let us know.
      Kind regards,
      STIHL your team.

  6. We the Mecrolim Ltd highly interested in your product such as stihl. Saw chain and guild bar. In a very large numbers so can kindly givn me your best

  7. Am still waiting your reply regarding my requirements your products such as guild bar ME 002 and saw chains ME 404 each 1000 piece, so kindly get back to me to enable me proceed.
    Thanks.

    1. Hello Mr. Franklin Godspower,
      Thank you for your comments. In order to answer your inquiry as soon as possible, please send us an e-mail with your request and your contact data to socialmedia@stihl.de. Thank you very much.
      Best regards,
      your STIHL team

  8. I am hosting a Brazilian Graduate student who is majoring in Systems Engineering, can you tell me who to contact concerning jobs at the STIHL plant in Brazil, thanks

      1. Hello Don Hart,
        Thank you for your comment. Our colleagues of STIHL Brazil told us, that they did not receive any message from you. They will get in touch with you via e-mail.
        Best regards,
        your STIHL Team

  9. Hi, i am planning to buy stihl 070 here in Manila, Philippines as it is still available here but there are cheaper versions and the all original versions, the cheaper the store manager says has Italian parts or parts made in Italy but the engine is made in Germany, is this true or this are fake chainsaws?

    1. Hello Carlo Denolan,
      thank you for your message. From a distance, and without more detailed information it is very difficult for us to judge whether it is about imitations of STIHL chainsaws. In general, STIHL exclusively distributes its products through its network of STIHL Approved Dealers thus guaranteeing original products, service and advice. At a STIHL Approved Dealer, you can be sure of getting full STIHL quality, and not some cheap imitation. Therefore, please consult a local STIHL dealer in order to be sure to get a fully original STIHL chain saw.
      Thank you.
      Your STIHL team

  10. You say the Stihl quality is the same whether made in Germany, China or Brazil. Why, therefore, are you making the professional products in Germany and the consumer products in these other countries? Clearly it would be a lower cost for you to make all products in these other countries.

    1. Hello Mike Souris,
      Thank you for your comment. STIHL operates a balanced regional economic policy in a global manufacturing network. We consider cost advantages of different locations as well as currency effects and proximity to product development and suppliers. Consumer products cannot be produced at a competitive level in Germany due to high costs. Therefore, these products are manufactured in other locations. Our professional products are manufactured in Germany to make effective use of the proximity to our Research and Development department and to certain suppliers.
      Best regards,
      your STIHL team

  11. I love your product and I need to buy more and more.this is first time to request but I have been close to people that have been using it for over 8 years and they have not been disappointed. So I want to have mine and sell to people.

    1. Hello Naphtalie,
      Thank you for your inquiry.
      If you are interested in working together with STIHL you can find more information for suppliers as well as an application form here: http://www.stihl.com/become-a-stihl-supplier.aspx
      If you are interested in applying for a certified dealership, please formally contact your local STIHL representative by choosing your country and location here: http://www.stihl.com/local-stihl-representative.aspx
      Best regards,
      your STIHL team

  12. Can you please tell me where the FS 250 R, and the FS 94 RC-E brushcutter is made and assembled because I am getting different responses from 3 different stihl dealers ? Thx Angelo Deboutso

    1. Hello Angelo Deboutso,
      Thank you for your comment. The STIHL FS 250 R was produced in the US, but is not distributed anymore there. The STIHL FS 94 is manufactured in the USA.
      Best regards,
      your STIHL team

    1. Hello C Gilliam,
      Thank you for your comment. STIHL operates a balanced regional economic policy in a global manufacturing network. We consider cost advantages of different locations as well as currency effects and proximity to product development and suppliers. Consumer products cannot be produced at a competitive level in Germany due to high costs. Therefore, these products are manufactured in other locations like China, Brazil and the US. Our professional products are manufactured in Germany to make effective use of the proximity to our Research and Development department and to certain suppliers.
      Best regards,
      your STIHL team

      1. One important point seems to be side stepped and that’s one of concern for US based economy and support for our domestic work force. I for one would rather pay a little x-tra for a quality product built here on our soil rather than overseas and especially in China or Mexico. What happened to the built in the US claim? Maybe better re think your business model Stihl !!

        1. Well-put. I recently bought a STIHL chainsaw believing it was made in the U.S. I formerly used Husky and never had complaints (except being made outside of the U.S.). I was disappointed to learn that the saw wasn’t. STIHL can talk quality in all of its global plants for eternity, but the entire point of supporting U.S. economics and U.S. workers is dismissed. I agree, there are those that ARE willing to pay a bit more for the right reasons.

    1. Hello Ben. J. Mann,
      Thank you for your comment. We hope for your understanding, that we cannot reveal all details of our manufacturing strategy. Our professional products are generally manufactured in Germany to make effective use of the proximity to our Research and Development department and to certain suppliers. If it is more economical (e.g. due to high transportation costs) to manufacture these in another location in our global manufacturing network, we also do that with certain products for the benefit of our customers – with the same quality as in Germany.
      Best regards,
      your STIHL team

  13. In all honesty, I dont care if it has the “STIHL Quality Guarantee” If its made in China, Its a piece of Crap, So many things i have spent good money on have NOT impressed me,

    Years ago i bought a STIHL 017, it was made in Brazil, I was sceptical, But i found it to be one of the most useful little tools i have owned, Its now 20 years old and almost dead after thousands of hours work, i now want another, But if its Chinese made, im buying elsewhere,

    The same goes for my old 038, Same deal,

    I REFUSE to buy inferior products built by people who dont give a crap about Quality or personal safety, When your LIFE depends on it,, sorry but im NOT taking the risk, (and YES even Little Chainsaws can kill)

    I have been Fanatical about the good old Australian Holden for many years , But they too have announced they are going to China, Its the last time i will even buy a Holden,

    Chinas reputation will do nothing but damage your sales and profitability, Despite what your pencil pushers in the Finance Department say,

    If you disagree with me, And stand by the claim that your Chinese made products are as good no matter where they are built, Why not put your money where your mouth is and Tell Ben.J.Mann What COUNTRY the 362, the 381, the 441, the 311 and 391 saws are made? (Oh,,and by the way I want to know if the MS170 is made in China)

    the fact you have dodged answering this leaves me suspicious and i suspect they ARE in fact Made in China and you are worried that this in fact WILL affect sales, Leading me to summarize that you are fully aware of the issues i have outlined in this long comment,

    This in turn seriously reduces my confidence in a company i and many others have trusted for many years,

    Times are tough, and money have to find at times, i want to know my money is well spent, And i speak not just for myself, but many thousands of Australian supporters of the STIHL name,

    If you want to cheap out on your products Be my guest, But people will take their money somewhere else, The sales will speak for themselves,

    And by the way, i am fully aware that this comment may in fact be deleted as soon as you see it,,Fine, but before i hit “Post Comment” it will be copied and pasted to many other sites including Facebook and many other social media outlets,

    Having said that, i will be very interested to see your response ASAP, and look forward to you reply, Thank You,,,

    1. Hello John Talbot,
      Thank you for your comment.
      Whether in Germany, the USA, China, Brazil, Switzerland or Austria – STIHL products made at all of our manufacturing locations are synonymous with the highest levels of quality. We have this regularly verified by external auditors and we hold ISO 9001 certification for quality for all of our production locations. We hope for your understanding, that we cannot reveal further details of our manufacturing strategy.
      If you want to convince yourself of the quality of our products, please visit your local STIHL dealer.
      You can find your local STIHL representative by choosing your region and country here:
      http://www.stihl.com/local-stihl-representative.aspx
      Best regards,
      your STIHL team

      1. Dear Stihl Team,

        I have taken your advice,,,i went to several dealers,and looked and felt the quality, and construction of your equipment thats made in China,,,,Im sorry to say,,,Epic Fail, on ALL counts, and this was not just from one dealer, it was from the eastern side of Victoria to the major city of Melbourne,

        Difficult to start, Horrible grip, Poorly fitted plastics, Poor quality materials too, I dont remember the handles flexing and twisting like that at all, Sharp edges, Seperating joins, Pinched skin, Parts that rattle off, And then dont go back together properly,

        So,, i thought,,,,”How about i try this with a piece of Aussie Hardwood”,,,,(Because thats mostly what we have here),,,,Well i felt like i was being sold a half empty can of soft drink,

        And this sentiment was reflected across all saws in that price range,

        Not satisfied with the offer of a Cheap Ebay saw, OR a dodgy knock off, Not even a “Trusted Reliable” Hardware store ,,,,,,,,,”Bargain”,,,??!?!

        I went against my better judgement and trialled a couple of saws from your Swedish competition, I tried them on an old Iron Bark Railway Sleeper, They cut like a hot knife through Butter, (Iron Bark wood is notorious for being VERY tough timber to cut , Heavy and very dense)

        The fit and finish was superior, The ease of use, Clear markings and instructions, Real World explanations and advice on the limitations of the equipment from the Dealer made all the difference, AND they were up front and honest about how they are made and where,

        This transparency made all the difference, Unlike Stihl,,,,who either cant or WONT tell me what i want to know, Sad,,,

        I was offered a saw of similar size to yours, for a much better price and a 5YEAR WARRANTY,,,,,And the quality and feel of the saw was much better,,,,

        I was a bit sad to leave behind the Stihl brand after 30 years, But times have changed, ( i bought my first Stihl when i was 15 and never owned anything but since)

        Ive Used many different saws over the years and ALWAYS gone back to Stihl,,,,But ,,,im sorry to say,,, ive been converted,,,,,,I DIDNT buy a Jeep,,,,I bought a Husky,,

        1. Hello John Talbot,
          thank you for your comments. Would you please send us your contact data and the name and the location of the STIHL dealers you went to via e-mail to Socialmedia@stihl.de? We will forward this information to our sales department and will get back to you shortly. Thank you. Please understand that we had to delete your second comment due to inappropriate wording.
          Your STIHL team

          1. Well at very least you actually read my comments,,

            I just wonder how sending my details to you and that of dealers i went to is going to help?,,It NOT a Sales team problem,,its the crappy Chinese products you guys are trying to sell us,

            The point im trying to make has seemingly been lost, We here in Australia have been inundated with cheap crap coming out of China, Our stores here have been flooded with Cheap Knockoffs So much so that Decent Quality items have all but disappeared from our shelves, And much trusted companies are now manufacturing in China,,

            We may be a minority in the world market,,But we still want quality, and to put it simply,,we are sick to death of spending good money for Junk,

            And im sure you guys have experienced the Chinese Disease yourself,,With the introduction of their cheap hardware store specials will no doubt have affected your sales,,

            Ok ,,so Lots of people who occasionally use power equipment in their gardens may only want a cheap saw that lasts a season of two,, But there are many people who purchase Especially chainsaws for Camping and 4×4 expeditions

            It is a common understanding that a chainsaw is regarded as a “Must Have” piece of equipment

            ,In the years i have been camping and 4×4 driving i almost NEVER see a cheap hardware store chainsaw in other drivers vehicles,,,,The reasons?,,,,They want a saw they can rely on to work when they need it the most,, and often in an emergency, and almost always in quite remote and harsh conditions,

            On more than one occasion i have seen people swear at inferior equipment that has failed,, and then to see it get thrown off the edge of the road and left to rot,,,with the owner declaring to never again buy that brand, Ive done the same myself,,

            Word of mouth gets around very quickly and many times advice is given based on personal experiences, and purchases made based on this advice,

            A large number of people i have spoken to have been very opposed to Chinese made equipment, and not just Chainsaws,, Its just not trusted,,And experience and real world use has proven this to be true. You only need to look a what goes into Landfill and Junk Yards to know this.

            Finally,, I do apologise for my comment that you deemed inappropriate, However,, it was written in sheer frustration at your seemingly auto response and pre scripted answers to our questions and concerns instead of giving actual information,

            This leads a lot of people to be suspicious of sales pitches and hollow promises telling us that “Regardless of where they are made, We have the highest standards of Quality” When people who are blessed with their full faculties can see that this may not always be the case,

            Even the average budget minded individual expects value for money,,,and that includes quality.

            We’re not stupid,,,,and we are also NOT a nation full of Toothless Hill Billy Sheep Herders, We actually know a thing or two,, History has proven this more than once!

        2. John, since purposely driving over my poulan in the driveway, I have been researching everything but a poulan. Fortunately, I stumbled across this site, and was amazed at the duplicity and evasiveness of the corporate boilerplate garbage that they are feeding you and, once-removed, all of us. I guess it’s off to Husqvarna, where they are a little more straightforward about where their good saws, and their garbage, are built.

  14. The reason why your chainsaws and everything else sold so good and was so popular was because it wasn’t made in China like all the others . It really set you guys apart. But now your just like the others .. Used there saws forever. Had my old ones for 15 years. Bought 2 new saws and both completely died on me in 2 years. I’ll buy husqavarna

  15. Hello. I have worked on small engines most of my entire life. I have spent almost my entire adult life working with and on small engines. I would just like to say that the EPA is killing manufacturers. These newer products just can’t hold up the way the preEPA products performed. I proudly own a 50 year old super xl auto homelite. It is a mans saw. It has a fuel mix ratio of 32:1. It is also made entirely out of steel and iron accept for the aluminum handle. There’s no plastic part and it still operates great. I sincerely wish that someone could build me a saw like that but I guess there wouldn’t be a need to buy a new saw so often if they all ran more than 20 years like all stihls used to. I don’t care about light weight. A heavier machine means heavier parts which means better. Everything stihl manufactures today is made completely of plastic accept the cylinder, crank cases, and internal engine components. Here at my place of work there a many brand new stihl machines that only get operated a couple times before they have serious problems. Please forget about light weight and cheap cost. It takes a man to do a mans job.

  16. John Talbot: Any (decent) dealer can tell where a Stihl product is made by referencing the first digit of the serial #. To answer you, 362=Germany, 381=Brasil, 311 & 391 (sold in the USA) = USA. Fact is, most of the products sold in the USA under a $600 price point are made right here. As for the Zama carburetors, yes, they are from China. Most of the popular carburetors can be bought for less than $40 RETAIL. The same people complaining about the China carbs are the ones who will not pay $100 for an identical carb from Walbro or Tillotson.

    1. Tim Eckstein, Thanks heaps for your reply, I have actually investigated buying a Stihl from the US, USA made and cheaper than here in Australia, (Even with shipping), The problem is that it is Stihl policy that no equipment leaves the store untested, This means fuel and oil is put into it, and once that happens,,,it cannot be shipped,,,,Damn,,,,,,

  17. Tim Eckstein: Seems you have sufficient knowledge about where a STIHL product is made by it’s first digit of the serial #. Can you help me identify the MS 070 serial #S177XXXXXX of where it is made of?

  18. I was finally going to purchase my first Stihl chainsaw! I’ve been adimiring your products for decades. Then I walked into a Stihl dealer and saw that every Stihl chain saw is now made of plastic? Seriously???? What happened to the quality metal chainsaws of old??? Who was the person or people that made that redicoulous decision? I would gladly pay more money for a new Stihl chainsaw made as it had been for decades (with metal handles, grips, and body) than I would for any other product. I guess “German quality”, something I was very glad to see, is a thing of the past. How sad. Now, I’m looking eslewhere for a quality product. Goodbye Stihl.

    1. Hello Mark Smith,
      Thank you for your comment. When developing our new products we always have the users and the requirements of everyday work in mind. Many customers use our chainsaws for several hours a day. To make those people’s work easier, we work on making our products lighter and handier. This can be realized with different materials, such as plastics, which are very resistant thanks to the latest technologies. But also other materials, such as magnesium, have a low weight combined with high strength and are built into our products to make user’s work as comfortable as possible.
      Best regards,
      your STIHL team

  19. Was told that Stihl is Oregons #1 customer for overseas sales, followed by Husqvarna. Does Stihl buy chains from Oregon?

    1. Hello Todd Smith,
      Thank you for your comment.
      Alongside engine units, STIHL develops its own saw chains and guide bars. This means that the three components are always guaranteed to match each other perfectly. STIHL saw chains are manufactured with Swiss precision in our STIHL factory in Wil, Switzerland.
      Best regards,
      your STIHL team

      1. Yes I am aware of the Stihl facilities , my question was, does Stihl purchase chainsaw chain like Husqvarna does from Oregon (Blount Inc) Thanks Again Todd

        1. Hello Todd Smith,
          Thank you for your question. We hope for your understanding, that we cannot reveal further details of our manufacturing and purchasing strategy.
          Best regards,
          your STIHL team

  20. This is disappointing. My MS250 has had two Chinese carburetors (Zuma? Zama? Zero?) since I’ve owned it and neither of them have worked very well. They suffer from both vacuum and fuel leaks and are, apparently, not rebuildable; only replaceable. I remember the good old days of sawing timber with heavy Jonsereds compete with components made in Western democracies. I believe the carburetors on those old beasts were made in Ireland, of all places!

    Surely you will parrot the impeccable quality standards of modern China and insult those of us who know better in so doing. I also suspect you have come to the conclusion that people who care about product origin are members of a dying breed.

    This is a short-sighted move and will result in not only cheaper products, but also a cheaper brand. A German company like Stihl need only look down the road to Stuttgart to see the mistakes Porsche made in an attempt to foist cheap products on consumers (ever hear of a 924?) who knew better.

    Porsche dodged that bullet. Will Stihl?

    1. Many Stihl chainsaws are now made in China which is a low wage country and is definitely a production cost advantage. I have not seen a drop in consumer price in the local store? It says “Made in China” on the side of the saws at my local dealer in Arkansas. We have heard for years “Why is it made in China and the familiar response is “because it’s cheaper to make them there” but the consumer never sees it and his neighbor has lost his job because of the local plant moved to China or some other low wage country. Something don’t smell right in this situation. The result is America is turning into a third world country is the bottom line because of American companies are selling us out. Anyway, that’s how many people feel and I’m one of them. I bet the German people feel the same way because they are being sold out too. Is this globalism? If so, I don’t want any part of it.

  21. All you grouches above: where’s your car, your electric drill or your kitchen aid produced? Or the computer or mobile device you type these hypocritical comments on? … And you’re still using them? *OMG*

    If you don’t believe them guys from STIHL, don’t beef around here, just go and buy a Husky, Solo, Makita or Jonsered. Then we’ll see what ya’ll say about quality…

    1. Your right. Go buy husky or jonsered. That’s all I own since I started having repeat problems with my stihls. I have switched my entire fleet to orange and red they are still made with quality.

  22. I’ve owned stihls for a long time and have always been impressed with them. I had an 026 and an 046 magnum that were great. The 026 died after 11 years and i bought an ms260, it doesn’t have the same power the 026 did. The 046 is at least 18 years old and still going strong, but I dread the day I have to replace it. The last thing I ever thought was stihl being made in china when that is why I was buying stihl in the first place, a good high quality GERMAN product. Everyone I know is pushing towards the husquavarna. If the professional saws are still made in germany, I’ll have to try to get one of those. It’s very sad and disappointing when you have to worry about where a long time trusted product is made.

  23. I recently purchased a FS 250 I was wondering where it was actually built. It says “Waiblingen” on the shaft but I have read that the engine comes from China, possibly assembled in Brazil. Please clarify this for me.

    1. Hello Leonid Kouvelis,
      Thank you for your comment.
      For the production of such a complex power tool as the FS 250, we use in fact components and know-how from various production locations in our global manufacturing network.
      We hope for your understanding, that we cannot reveal details of our manufacturing strategy.
      But we can assure you this: “Quality made by STIHL” is a brand promise that applies to all of our products, regardless of where they were manufactured. Whether in Germany, the USA, China, Brazil, Switzerland or Austria – STIHL products made at all of our manufacturing locations are synonymous with the highest levels of quality.
      Best regards,
      your STIHL team

  24. I can tell you this as I just bought one after doing much research, echo is made/assembled in the USA.
    Also poulan pro is made/assembled in the usa. The echo is an outstanding saw and has a 5 yr consumer and 1yr comercial warranty.
    The poluan is a fine home owner saw and huskys are also built assembled in the USA and I believe jonsered is still built in Sweden even though it’s owned by huskavana as is poluan.
    I bought the echo after reading many positive reviews and it seemed to be the best reviewed saw in its class as compared to stil and even husqvarna.

  25. I purchased my first ever Stihl product in July 2013, a BG86Z handheld blower. I used only clean fresh ethanol 93 octane wth Stihl HP Ultra oil. The thing never sat more than 2 weeks and has had less that 3 gallons total of fuel run through it. It is sitting at the dealer right now with a brand new carb on it and a due bill of over half of what it cost new. Is this the same high quality you guys are promising? It was supposed to have a 4 year warranty and the manual says up to 10% ethanol fuel IS allowed!

    1. Made in the USA can be very misleading as it is technically assembled here out of parts from various origins. I cannot get answers (other than automated) for requests to consumer service for help with warranty rejection.

    1. I was just contacted by your regional rep and this has been resolved. If you can remove this post, please do or you can let it stand to show your company did the right thing.

  26. Can someone please explain to me why there is such a price difference from one part of the world to the other?

    I am referring to your professional line products.

    Examples:

    MS 201T U.S. price is €300 cheaper than the German price.
    MS 441C-M has a difference of €570 cheaper than German price.
    MS 660 compared to German MS661 €613 cheaper stateside than Germany.

    If all your professional grade is coming out of Germany why is it costing so much more in the country it is built?

    For the price difference it will pay for my flight. Granted I will have to add a 19% VAT tax when bringing it back to Germany.

    Unless of course the profi line is not made in Deutschland!!!!

    1. Hello Jeff,
      thank you for your comment. We are aware that there are frequently variations in the retail price from country to country – in this respect there is no difference between STIHL products and other products such as cars, televisions or mobile phones.
      There are several reasons for such regional price variations, for instance transport costs, taxes, customs duties and country-specific features. The market conditions – to which manufacturers must adapt – are also sometimes very different. STIHL products are offered on the world markets in accordance with the price levels typical for the specific country and at competitive prices. This is why there are variations in price in different countries.
      Best regards,
      your STIHL team

  27. My experience with anything made in China is that I cannot rely on it. This runs the gamut from a simple hammer that shattered ( a hammer that shatters-who would have thought) to much more complicated mechanical devices. I no longer will purchase anything of consequence that is made in China, and certainly nothing mechanical if I can help it.

    I am in the market for a chainsaw and was narrowing my choices down within the Stihl brand due to reputation, but after discovering Stihl is using parts, and building chainsaws in China, I will now have to open my search up to other brands. To reiterate, nothing I have ever bought from China could be relied upon, all ultimately failed after an incredibly short period (minutes usually if not sooner), and usually when I needed it the most. From my personal experience there has always seemed to be something wrong with items produced in China. I hope Stihl goes back to manufacturing and using parts produced and put together in countries with reliable, and proven standards of high quality–I am willing to spend a commensurate high quality price…

    Do you make a saw with only German or American, parts and assembly? Or do you make a saw that does not have any Chinese made parts or assembly? If so, please tell me which models so I might buy one?

  28. I just found this article and it saddens me to no end that Stihl has stooped so low to allow themselves to be sucked into the china scam.
    For many years I have used Stihl, heck I was using Stihl when I was teenager living at home with my parents and now I have a building full of Stihl products and items.
    Stihl you should be ashamed of yourselves, the Stihl name set a precedence and stood for nothing but excellence and quality but now you are just like everyone else, but thank you for the warning that there is a chance that someone could make an error and pick up a china made Stihl item.
    When I purchase another Stihl item I will triple check that it does not come from china and if that is the only option I will find another company that is not made in china or I will do without.

  29. Considering a Stihl MS 362 C-M or a 2nd Husky 562 XP (which I really like but where I’ll be using it there’s apparently no nearby authorized Husky dealers). What will help me make my decision is: 1. does the 362 C-M uses the Zama carb (Chinese made?) 2. whether the 362 C-M is substantially German made (I know……”the same quality control where ever a Stihl is built” but I have my doubts about that assertion)?

  30. My father was a Stihl Dealer since 1973 until his passing.

    I KNOW STIHL products of the past, and I’m here to tell anyone that will listen, I’ve seen the Chinese made cylinders on several of these new “Stihls” … and the casting is an abomination, pits, incomplete fills, very rough intake and exhaust ports, odd shaped ports that don’t fit right.

    As a Stihl owner myself, I am sad to see this corporate profit over quality take place with this once great company … it’s sad … and it will eventually damage the brand beyond recovery.

    Wow … I never thought I’d see the day that a great brand like Stihl would fall into the same trap of quick profit over long term quality like so many other companies have.

    I’m just sick about it.

    1. NYC Treeman
      Trust me you are not the only one sick about this, who would have thought Stihl would sink so low they are more concerned about inferior manufacturing and profits versus keeping up with the quality they are known for.

      If Stihl wants to keep their good name, they need to focus on only Asian country sales with this plant in china and leave the US, Canadian, and European market solely to the Germany and USA facilities without china manufactured parts in their equipment.

      If you have noticed since Bosch has went to china their quality has dropped so badly that Stihl is now using NGK which are made in Japan spark plugs in their equipment where all my older Stihl equipment came with Bosch spark plugs from Germany. The spark plugs alone should have been the only indicator Stihl needed to prove that moving and setting up a manufacturing facility in a country known for Cheap Manufacturing and Low Quality Control with extremely high production rate would end in the same results as Bosch.

      Most German and USA companies that have established facilities in china are all experiencing high failure rates and customer complaints that is why I go out of my way to find non-china made parts for purchasing.

  31. Could you please tell me in which country my STIHL MS 390 (year 2009) was made and built.

    Thank You.

    1. Hello John Henderson,
      Thank you for your comment.
      As stated above, for the production of our complex power tools, we use components and know-how from various production locations in our global manufacturing network. This also applies for your MS 390.
      We hope for your understanding, that we cannot reveal details of our manufacturing strategy.
      But we can assure you this: “Quality made by STIHL” is a brand promise that applies to all of our products, regardless of where they were manufactured. Whether in Germany, the USA, China, Brazil, Switzerland or Austria – STIHL products made at all of our manufacturing locations are synonymous with the highest levels of quality.
      Best regards,
      your STIHL team

  32. Hi, I have a client who’s wants to buy several MS 381 Chainsaws and it’s accessories. Unfortunately I am not able to find it in the USA so we will have to import. The request is specifically for that model.

    Where would you recommend our purchase. Please contact me.

    Thanks!

    1. Hello Andrea,
      Thank you for your comment.
      Your observations are correct: there are differences in the availability of STIHL products in different countries. This is because motor-driven equipment manufactured for certain market have to meet the respective certification requirements. These might be different from country to country. This means that machines manufactured for one market cannot automatically be sold in another market. Regarding your question about importing the MS 381: STIHL MS 381 is not certified for the US market and therefore cannot be sold in the US. We recommend the STIHL MS 362 C-M or the STIHL MS 441 C-M instead.
      Best regards,
      your STIHL team

  33. Well, I was going to purchase a Stihl MSA 160 C-BQ until I researched and found out that they a now made in China. My experience with China products is that they do not last and I am fixing them frequently. Besides, I also am a strong supporter of keeping Americans working, not Chinese. Stihl has sold America out just like a lot of other companies. I will keeping searching for an American made saw. Sorry, Stihl, you’re off the list for anything from here on in. Too bad.

  34. I am likely a little older than most of the people on here but: i can recall when the Japanese first started mfging automobiles and importing them to the US. TOTAL JUNK, but price did prevail and people purchased them. quality came up, demand came up and now Honda and Acura are some of the highest priced and highest quality vehicles sold in America. they have a good marketing program and a fine dealer network. I,m sure there were many hurdles to overcome as it wasn’t that long after WWll. I began as a small engine mechanic in 1967 and have watched the Stihl line grow ( at that time not many people had ever even heard of Stihl) and again this wasn’t that long after WWll so the bad taste in peoples mouth left over from that was still around so a lot of the people wouldn’t buy German or Japanese. both have succeeded enormously in the US market due not only to time tested quality improvement and control but to a loyal relationship with their dealer organization.Yes i am sure many Stihl parts are made from other manufactures as is Ford or Chevy. after all a chevy luv was a an Izuzu and a Ford Courier was i believe a mazda. I think Stihl will have some issues to overcome in the near future but i believe the quality will eventually come back and for a while the price will be good until the market re-establishes its trust in the product lines from Asia and then the price will go up again. To date Stihl has not made the fatal mistake of mass merchandising
    their products.
    My only concern is that when people purchase a Stihl and believe they are getting a Mahle cylinder and piston on their saw or a Tillotson carburator or Sems ignition and pay a decent price for it, even though it is “MADE IN ????” the quality isn’t the same yet so perhaps the price needs to reflect that. I know i wouldn’t want to pay the same for an 038 made in Brazil with a no name cylinder and piston as i would for one made in Germany with a Mahle cylinder and piston. After all Mahle seems to be good enough for Husqvarna too.

  35. Stihl should put the country where the product are made .if not means they are cheating their customers .if you say wherever are the same quality .do not affraid of putting the name of the country where it made .then you will know about the results of you sales. Dropping or increasing. Thank

  36. I have used Poulan saws that were made prior to Poulan making throw away saws. The last one just died and I cannot get parts due to it’s age. My brother has used Husky for years now. I am about to buy a new saw and Stihl was my first choice until I discovered many models are now being produced in China. Say what you will, the Chinese does not have a reputation for producing quality. I am also leary of buying a product that the country of origin is in question. I suppose I will have to buy a high end saw to ensure I get one that will give the service the old Poulans did. Husky is looking better now

  37. RE: Stihl Ms 181 Warranty Claim – Australia

    Dear Sir or Madam:

    I am astounded that your motto is:

    “Quality made by STIHL” is a brand promise that applies to all our products, regardless of the manufacturing location”

    This is the chain of events:

    1. A Tree fell down during the storms in my backyard (pic 1). I started cutting all the limbs with my old trusty Ryobi prune pole saw (pic2). I spent about 2 days doing this till I got to the limbs that were too big for the pruning saw. (pic 3) I started using my 14 inch Talon chainsaw that I have had for 6 years for the larger limbs. It has never broken down on me, but it needed a new chain or sharpening, it was also leaking a little bit of petrol from the prime pump and then the starting rope broke. ( pic 4 ) Rather than pay and try to fix an old saw, I decided to buy a new good quality saw.

    2. Went to the Stihl Store in Labrador QLD 4215 to buy a good quality chainsaw, with a good reputation of reliability and service. Told the guy at the counter what we were doing and he recommended the homeowner range, and we chose a mid range saw a Stihl MS 181 ( pic 5). I was told that all I needed was the serial number for warranty. I was not given a warranty card in my little pack with instructions and a tool.

    3. When we took it home to start cutting we tried to adjust the chain tension, and the nut and bolt kept spinning, so we couldn’t work. My friend took it back, before any cutting was done to fix the problem. The guy at the shop put lock tight on it and told us not to use it for a couple of hours before we use it. This should not happen to a brand new saw and the young guy we bought it from admitted it was a quality control issues. I was told they were made in Germany with German Engineering, and after further investigation, the Stihl products are made in China and this is a quality control issue straight away. (Pic 6) When I questioned the owner of the store of where it was made, he said it was not made in Germany but still insisted it was made in America. Nowhere on the product or the instructions does it have place of manufacturer. But their own webpage says they are made in China.

    4. We got it home, kept cutting the tree with my trusty Ryobi pole saw, that has never failed me, and I did most of the smaller branches with it. After an hour or so we started using the Stihl MS 181 saw we bought, it worked like a charm, good power, clean cuts and ease of use. After about 40 mins of use, it stopped and we couldn’t start it. By this time it was about 3pm on Sat and the Stihl shop was closed.

    5. I took it to the store on Monday and the young guy at the store ( who I bought it off) said that Duncan ( the owner) would look at it. Duncan called me a couple of days later and said that the sap in the tree had siezed it. I couldn’t understand it, ( my Ryobi pruner that I used for 2 days on the same tree never gunked up with Sap and still working strong!)but I had no option but to accepted his explanation. In hindsight, I told my farmer friend about it and he had never experienced this before, and said a good chainsaw lubricated the chain really well with bar oil and should not be affected by sap. I also filled the chain bar oil reservoir every time I filled the petrol.

    6. I bought an extra chain as per Duncans advice and swapped them. I kept cutting and again worked really well when cutting. Clean effective cuts. The next weekend I worked again, for maybe 30-40 mins and it was working good again, easy start and clean good cuts. Then it stopped working only a few inches into a cut. I thought it was out of fuel so I went and refuelled, but it would not start. I thought I would let it cool down, and then tried again to no avail. I thought I might have flooded engine trying to start it so left it for the day. I tried again the following day and still didn’t work. I took it back to Stihl store in Labrador where I bought it from, and the shop was shut and on holidays for a week. When it opened again the following week I took it back and left it for repair. A couple of days later, after not hearing anything, I went into the shop again and ask what was going on, and Duncan took me out the back and tried to explain that the engine had burnt out.

    7. Duncan from Labrador Stihl told me that I had not put the right fuel mixture in. This was incorrect. I used the chainsaw as a chainsaw should, to cut a tree that was already felled by the storm, I was just cutting the limbs. I put in the correct oil fuel mixture of 50:1. I purposefully only put 4 litres of fuel in a 5 litre tin, so that there was room for the oil, and the mixture would be exactly 80mls. Duncan showed me a test tube test that showed the amount of oil in the fuel mixture. He put a sample of the correct fuel mixture that he had in 1 test tube, and my fuel in another and tried to tell me that it was a different colour, and that I had not put oil in the fuel. But it looked identical to his fuel mixture, and I took a photo to prove it. The photo shows that it is identical to his fuel mixture, proving that I put the correct fuel mixture in the chainsaw.(Pic 7)

    8. Duncan then said to call Rob the sales rep of Stihl to see what I could do for warranty. When I called Rob, he couldn’t understand why Duncan told me to call him, I was also confused, and this is bad customer service, passing the blame to others, and I have to chase others for warranty. I told him Duncan said that I put the wrong fuel in, and I sent him the photo of the two test tubes with identical fuel. He agreed there was oil in the mixture.

    9. Rob talked to Duncan, and because they could not pin the fuel issue on me as I took a photo, they tried to say the chain was worn so I must have abused the saw. This pattern of blaming the consumer for quality is evident on the internet. Trying to hoodwink unsuspecting customers by bullying into thinking it is their fault. (pic 8)

    I used the saw properly and according to instructions. The saw cut really well when it was working and made clean straight cuts (pic 9). I have owned a chainsaw for many years and my last saw has never been taken back to bunnings for repair where I bought it for only $220.00 7 years ago.

    Rob, the Stihl rep offered to provide spares for free, but I would have to pay for the repair of $80 to Duncan. He tried to make it sound they were doing me a deal, but really they were bullying me. I paid $400( reduced from $460) and a spare chain ($25), for a supposedly quality saw. I only got about 2 hours of work out of it, and has been returned for repair 3 times, the first time before the saw was even used, the second time only after 40 mins of use, and the third and last after less than 2 hours use. I found out these chainsaws are made in china now, not Germany, where they gained their reputation, and have quality control issues. (pic10)

    10. So far my experience dealing with a Stihl product has been terrible, from the 1st day of the nut and bolt not working, to then been blamed from everything from a too sappy tree, to not using the right fuel mixture, to abusing the chainsaw. The chainsaw has been in use at my house for only 3 days over the last six weeks when I bought it, and in the workshop 3 times. Simply not good enough for a supposedly quality product.

    11. This is a lemon and I want a full refund. I don’t want that saw back again. It has inherent faults and quality control was not there from the start. I wish I bought another Ryobi, bigger engine for half the price( pic 11), where they have a no questions warranty policy, and I have never had to take it back.

    1. Hello Chris Mamo,
      Thank you for your message.
      We apologize for any inconvenience that this may have caused.
      Therefore, we’ve contacted our colleagues from STIHL PTY. Ltd. in Australia.
      They told us about your case and informed us about the offer they’ve made.
      We would be really happy if you decide to accept this offer that still holds.
      Hence, STIHL Australia would appreciate very much if you contact them again.
      Best regards,
      your STIHL team

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