You can get various offers of outdoor power equipment at just about any big box retailer – but you can’t get a STIHL. Why? Because STIHL products are only sold through authorized dealers. STIHL Dealers provide a high level of knowledge and they offer expert advice, qualified service and perfect all-round care.
Here are 10 reasons which will explain why we only sell through our servicing dealers.
Reason #1: Every STIHL Dealer is an outdoor equipment specialist STIHL Dealers are specialists
Not only are they certified with the knowledge of your equipment but also very dedicated. At your STIHL dealer, you can be sure that the person at the counter has the necessary knowledge.
Reason #2: STIHL Dealers offer advice that helps you to choose the right product
No matter if you have small gardening tasks to do or plan a professional use in the forest – our dealers have a great selection of tools, including chain saws, blowers, trimmers and more. STIHL Dealers know exactly what applications each product is suited for and can help you choose the right STIHL equipment that meets your needs.
Reason #3: If something needs to be fixed you can contact your STIHL Dealer
Maximum reliability even in tough conditions is a matter of course for STIHL power tools. But if ever anything does go wrong with your machine, just go back to the STIHL Dealer who will be happy to take care of it. STIHL Dealers will supply genuine STIHL spare parts to help maximize the performance, safety and life of your STIHL power tool.
Reason #4: Your STIHL Dealer’s service department is staffed with Trained Technicians
To be certified to work on STIHL tools means to complete a multi-phase training program. All of the STIHL Dealer’s staff is trained to diagnose, repair, assemble and inspect every STIHL tool we sell. No one knows your STIHL tools better than a certified STIHL Dealer.
Reason #5: STIHL Dealer demonstrate the operating and safety of each STIHL product
Every STIHL Dealer makes sure that you are properly prepared before using a STIHL product. To walk you through its operation, the staff will start up any STIHL tool of your choice. You will learn about the proper usage technique and important safety information. And of course you won’t have to worry about the product assembly.
Reason #6: At your STIHL Dealer, products are assembled and serviced – not sold “in a box”
STIHL power tools are sold fully assembled, fueled and started at the STIHL Dealer. We don’t believe that you should pay your equipment and then be left alone to take care of the assembling yourself hoping, that it will operate correctly. Your STIHL Dealer will do the work for you. When you walk out the door, you’ll leave with the feeling of knowing, that your new tool will run without any problems when you get home.
REASON #7: STIHL Dealers complete the product registration for you
The registration is a key part of activating your new tool’s warranty period. With other products, important warranty cards are often buried in the packaging, or worse, don’t exist at all. At your STIHL Dealer your product will automatically be registered and therefore covered right after its purchase.
Reason #8: At your STIHL Dealer you are guaranteed genuine STIHL products and parts – not cheap imitations
STIHL quality products and parts are ONLY found at your local STIHL Dealer. Don’t be fooled by counterfeit STIHL products which you can buy online, or from retailers claiming to carry aftermarket parts that “fit” your STIHL.
Reason #9: STIHL Dealers offer a full line of protective apparel.
Chain saw protective pants, eye protection, helmet systems, hearing protection, high-visibility vests and more – STIHL Dealers value you and your safety, as part of a lasting partnership. Be sure that you won’t leave the store without your Dealer knowing that you are fully equipped with everything you need to stay protected while using your power tools.
Reason #10: For your STIHL Dealer, customer service is personal
STIHL Dealers do more than just sell products – they build relationships. They are your permanent contact person and their goal is to have you as a customer for life and therefore they consult, answer questions and work hard to ensure your needs are met.
Now that you know the reasons, feel free to experience the service of a STIHL Dealer yourself: Find your local Dealer!